Frequently Asked Questions
Everything you need to know about your Anchal Project experience.
How long will it take to receive my order?
Standard orders are processed within 2-3 business days. Shipping times vary by location, typically arriving within 5-7 business days for domestic orders.
What is your return policy?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that sale items and personalized products are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on the destination.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products ethically sourced?
Absolutely. We pride ourselves on maintaining a transparent supply chain, ensuring fair wages and safe working conditions for all our artisans and partners.